Description
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Corporate Payment Consultant |
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The Office of the Controller (CTL) is advancing strategic payroll initiatives to support the Bank’s business expansion and evolving staff needs, while strengthening the resilience, scalability and long-term sustainability of its payroll operations.
Key initiatives include, but are not limited to, diversifying payroll banking arrangements through an additional banking partner and implementing split payroll solutions to enhance flexibility for staff.
The consultant will provide end to end implementation support from planning through post go live stabilization. This will include providing hands-on support throughout the project lifecycle, system implementation, comprehensive testing, operational readiness, post-implementation stabilization and issue resolution. |
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| 2. Objectives of the Assignment
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The primary objective of this assignment is to provide hands-on implementation and operational support for payroll initiatives, with a focus on ensuring payment reliability, security, scalability, operational efficiency, effective controls and business continuity.
The consultant is expected to support the delivery of tangible implementation outcomes and facilitate the smooth transition to sustainable business-as-usual operations. |
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A. New Payroll Banking Implementation & Stabilization
- Support implementation of new payroll banking arrangements.
- Develop and execute comprehensive payment testing across applicable payment channels (e.g., TT, iACH and other relevant payment channels), multiple currencies and multiple locations / countries, including exception, rejection, return and contingency scenarios.
- Validate payment accuracy, timeliness, regulatory compliance, and internal control requirements in coordination with relevant stakeholders.
- Coordinate with the banking partner, Information Technology Department (ITD), and other internal stakeholders to identify implementation issues, track defects, and facilitate timely resolution.
- Provide hands-on support during initial live payroll cycles to facilitate smooth transition, prompt issue resolution, and operational stabilization.
B. Split Payroll Implementation Support
- Support the implementation of split payroll arrangements, including system readiness,
- Validate internal controls requirements and regulatory compliance.
- Conduct relevant testing / UAT and implementation activities in line with the approved approach.
- Support deployment activities |
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| 3. Scope of Services (Continued)
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| 4. Consultancy Output / Deliverables
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1.Payment Testing Documentation
1) Comprehensive payment test scenarios and test cases.
2) Documented test execution results and supporting evidence.
3)Defect and issue logs, including resolution tracking and re-testing outcomes.
2. Operational Readiness Package
1)Operational readiness assessment
2) Updated Standard Operating Procedures (SOPs) /procedures
3)Post-implementation stabilization reports, including outstanding issues, resolution status and follow-up actions
3. Split Payroll Implementation Support
1) Testing evidence
2) Readiness assessments
3)Implementation support documentation
4. Knowledge Transfer
1) Handover documentation
2) Training material |
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| 4. Consultancy Output / Deliverables (Continued)
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| 5. Implementation Arrangement
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| 5. Implementation Arrangement (Continued)
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| 6. Support to the Consultant by the Bank
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| 7. Knowledge Transfer and Training
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- Handover documentation
- Training material |
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| Qualification Requirement
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1. At least five years of relevant experience in international payment operations, transaction banking or financial systems implementation.
2. Strong knowledge of cross-border payments, banking platforms and payment controls.
3. Proven hands-on experience in system implementation, payment testing/UAT, issue resolution and process optimization.
4. Strong analytical, problem-solving, communication and stakeholder coordination skills.
5. Ability to work independently, manage competing priorities and deliver results within agreed timelines.
6. Experience with SWIFT or corporate banking platforms would be an advantage. |
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Consultancy Input Days
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